Privacy Policy | BeSocialz

Your privacy matters. This Privacy Policy explains what personal data BeSocialz collects when you use our app and website, why we collect it, how we use it, who we share it with, and the rights you have over your data — in line with India's Digital Personal Data Protection Act, 2023.

Who We Are

Nextgen BeSocialz Network (OPC) Private Limited ("BeSocialz", "we", "us", "our") is the operator of the BeSocialz mobile app and website. Our registered office is at H. No. 8-1-274/4, Walker Town, Patterrao Nagar, Secunderabad, Hyderabad, Telangana 500025, India.

For any privacy-related queries, contact our Grievance Officer at support@besocialz.com.

What Data We Collect

Information you give us

Account details: name, email address, phone number, password (hashed)
Profile details: date of birth, gender (optional), profile photo, bio, interests, hobbies, skills
Content you post: photos, posts, comments, messages, event/club details
Live verification: a live selfie check when you sign up, to confirm a real person is using the account. We do not keep copies of your government ID or unmasked Aadhaar numbers.
Payment information for hangouts, meetups and badges (processed by Razorpay, our payment provider — we do not store your card or bank details)

Information we collect automatically

Device info: device type, OS version, unique device identifiers
Location data: precise (with permission) or approximate (city-level) to show relevant nearby events
Usage activity: pages visited, clubs joined, RSVPs, in-app behavior
Log data: IP address, access timestamps, crash reports
Cookies and similar technologies (see our Cookie Policy)

Why We Collect This Data

We process your data for the following purposes:

To provide the service: create your profile, show relevant clubs/events near you, enable messaging, manage your RSVPs
To improve BeSocialz: analytics, debugging, feature development
For safety and security: detect fraud, prevent abuse, enforce community guidelines
For live verification: at sign-up we check that the person using the account is a real, live person
For communication: service notifications, security alerts, and (with your consent) marketing
To comply with legal obligations under Indian law

Legal basis: In line with Section 4 of the Digital Personal Data Protection Act, 2023 (DPDPA), we process your personal data only (a) with your free, specific, informed, unconditional and unambiguous consent under Section 6, which you can withdraw at any time, or (b) for the certain legitimate uses permitted under Section 7, such as when you voluntarily give us data for a feature you asked for (for example, booking a seat or raising a support ticket), or to comply with Indian law, court orders, or safety obligations.

If you withdraw consent, processing done before the withdrawal remains lawful. If you withdraw consent for data we need to run your account, we may no longer be able to provide the service, and we will deactivate your account.

Hosts and Guests

Host phone numbers are never shown to guests or other users in the app.
Hangout location: before you book, a hangout shows the area and how far it is from you, not the exact venue.
Verified ticks: a verified tick is shown on verified hosts and guests. The selfie behind it is not shown.
Guest profiles are visible to the host and to other guests only after a seat is paid for and the guest has joined.
Hosts see guest details (name and profile) after a seat is booked for their hangout, and see a verified tick on guests who are verified.
Group chat: each hangout has a group chat for the host and the guests booked on it.
Verification selfies are seen only by our review team. They are not shown to hosts, guests or other users.
Payout details: a host's bank or UPI details are used by Razorpay to settle earnings. Our support team can view them only when needed to resolve a payout issue.

How We Share Your Data

With other users

Your profile (including details you add, such as your job title), posts, stories, club memberships, and hangout and meetup bookings are visible to other BeSocialz users as part of the social experience. When you book a seat or RSVP, the host and the other guests can see your profile. Be thoughtful about what you share publicly.

With service providers

We share limited data with trusted third parties who help us operate (cloud hosting, payment processing through Razorpay, analytics, customer support). They are bound by confidentiality and data protection obligations.

With law enforcement

We may disclose data if required by law, court order, or to protect users from imminent harm. We will only share what is necessary.

We never sell your data

BeSocialz does not sell your personal data to advertisers or third parties. Period.

Data Retention

Active account data: retained as long as your account exists
Deleted account data: erased within 30 days of account deletion
Security and access logs (IP addresses, device identifiers, login timestamps): kept for a rolling 180 days in India, as required by CERT-In directions dated 28 April 2022, even after your account is deleted
Live verification selfies: deleted once the check is complete, and within 7 days at the latest
Transaction records: retained for 7 years as required by Indian tax law
Backup copies: may persist for up to 30 days in encrypted backups

Your Rights Under the DPDPA

As a data principal (you) you have the right to:

Access the personal data we hold about you
Correct or update inaccurate or incomplete data
Erase your data (subject to legal retention requirements)
Withdraw consent at any time
Nominate another person to exercise your rights in case of death/incapacity
Grievance redressal — contact our Grievance Officer first. Under Section 13(3) of the DPDPA, you must use our grievance process before approaching the Data Protection Board of India.

To exercise these rights, email support@besocialz.com with the subject line "Privacy Request". We will respond within 30 days.

How to Delete Your Account

Option 1: In-App Deletion

Open the app → Settings → Privacy → Delete Account. Your account is deactivated immediately, and your personal data is erased within 30 days (security logs are kept as described under Data Retention).

Option 2: On our website

Go to besocialz.com/delete-account and follow the steps. You don't need to install or open the app.

Option 3: By Email

Email support@besocialz.com with the subject "Delete My Account" from your registered email address.

Children and Minors

BeSocialz is for adults aged 18 and older. We do not knowingly collect personal data from anyone under 18.

If we discover an account belonging to a minor, we will deactivate it and delete the data. If you believe a child has provided us with information, please contact us immediately.

For more on our protections for minors, see our Child Safety Policy.

Data Security

HTTPS encryption in transit
Encryption at rest for sensitive fields
Hashed passwords (we never store plaintext)
Access controls and audit logs
Regular security reviews

Despite our efforts, no system is 100% secure. If a personal data breach happens, we will notify the Data Protection Board of India and each affected user without delay, as required by Section 8(6) of the DPDPA. We will also report cybersecurity incidents to CERT-In within 6 hours of detection, as required by CERT-In directions.

Location Data

BeSocialz uses your location to show nearby clubs and meetups. You can:

Grant precise location (most accurate suggestions)
Grant approximate location (city-level only)
Deny location (you can still use the app, but discovery will be limited)

You can change location permissions any time in your device settings.

Cookies and Tracking

Our website uses cookies and analytics tools to understand usage and improve the experience. See our Cookie Policy for details and controls.

International Data Transfers

Our primary user data is hosted on servers in India. Some service providers (for example, cloud, analytics or messaging services) may process limited data outside India. Under Section 16 of the DPDPA, we do not transfer personal data to any country the Central Government has restricted. We use contractual and technical safeguards for any cross-border processing.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top and, for significant changes, notify you via app or email.

Grievance Officer & Contact

Grievance contact: BeSocialz Support Team
Email: support@besocialz.com
Postal: Nextgen BeSocialz Network (OPC) Private Limited, H. No. 8-1-274/4, Walker Town, Patterrao Nagar, Secunderabad, Hyderabad, Telangana 500025, India

As required by Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we acknowledge complaints within 24 hours and resolve them within 15 days. Formal data rights requests are completed within 30 days.